Privacy Policy

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information We Collect

When we request personal information from you, we will clearly explain what information is required and why it is needed.

If you contact us directly, we may collect additional information such as your name, email address, phone number, the content of your message, and any attachments or other information you choose to provide.

If you register for an account or request our services, we may collect contact and business-related information including your name, company name, address, email address, and phone number.

How We Use Your Information

We use the information we collect for purposes that include:

Preventing fraud and ensuring website security
Providing, operating, and maintaining our website and services
Improving, personalising, and expanding our website and service offerings
Understanding how visitors use our website to improve user experience
Developing new services, features, and functionality
Communicating with you for customer support, updates, and service-related matters
Sending relevant marketing or promotional communications (where consent is provided)

Cookies

Local Clicks Agency uses cookies to enhance user experience and improve website performance. Cookies allow us to store visitor preferences and understand which pages are accessed, helping us tailor content based on browser type and usage behaviour.

You can choose to disable cookies through your browser settings; however, this may affect certain website functionality.

Remarketing & Advertising

We may use Google Ads remarketing and related advertising features that rely on cookies to display relevant ads to users who have previously visited our website.

By using this website, you acknowledge that our advertisements may appear on other websites within Google’s Display Network.

We do not use personally identifiable information for remarketing purposes, nor do we share such information with third parties for advertising. Sensitive personal information is never used in remarketing campaigns.

We comply with all applicable Google advertising policies and take reasonable steps to correct any non-compliance promptly.

You may opt out of interest-based advertising by visiting Google’s Ads Settings page.

You may opt out of seeing advertisements for web site, by simply clicking here: http://www.google.com/policies/technologies/ads/

Google Analytics

We use Google Analytics to better understand website usage and to measure the effectiveness of our marketing efforts. The data collected is aggregated and anonymous and is used solely for performance and improvement purposes.

Protection of Personal Information (POPIA)

Protecting your personal information is a legal requirement and a responsibility we take seriously. We process personal information in accordance with the Protection of Personal Information Act (POPIA).

In line with POPIA’s conditions, we commit to:

Collecting and processing only the personal information necessary to deliver our services
Using personal information solely for its intended and lawful purpose
Not sharing personal information unless required to deliver services or by law
Being transparent about how and why personal information is collected
Safeguarding personal information against unauthorised access or misuse
Allowing you to request access, correction, or deletion of your personal information
Retaining personal information only for as long as legally require

Lawful Use and Sharing of Information

We may collect, use, and retain personal information for purposes such as:

Providing products or services and maintaining our business relationship
Responding to enquiries and support requests
Verifying identity or authorised access where required
Operational, audit, and record-keeping purposes
Legal or regulatory compliance requirements

Where third-party platforms or service providers are used to process information, this is done strictly in accordance with POPIA and applicable laws

Cookies on Third-Party Platforms

We and our service providers may use cookies on our respective websites to improve functionality and user experience. Additional details are available in our Cookie Policy.

Your Rights & Complaints

You have the right to raise concerns regarding how your personal information is handled. We encourage you to contact us first to resolve any questions or issues.

You may also contact the Information Regulator of South Africa through their official channels for further guidance.

Definition of Personal Information

“Personal Information” refers to information relating to an identifiable, living natural person or an identifiable juristic person, as defined under POPIA. This includes, but is not limited to, contact details, identification numbers, online identifiers, correspondence, preferences, and other information that can reasonably be linked to an individual or organisation.

Website: https://www.justice.gov.za/inforeg/

Tel: 012 406 4818

Email: inforeg@justice.gov.za